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SupportTrio Downloadable Help Desk


  • Convert a Free Version or Free Trial to a purchased version.
    If you have already installed the free version or free trial of our software, you can easily convert the installation into a full version. This easy process will allow you to keep your existing settings and data. Using your web browser, open the 'admin/updater.php' file in your free version.For...
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  • Directory permissions and security for our downloaded products
    The downloaded versions (that you install on your own server) of our software (particularly Email Marketing and Help Desk) require that certain directories have permissions for scripts in our software to read/write/execute. On a Linux server, this typically means to CHMOD the directories to 777....
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